PROJECT SUPPORT

Help with Crash Bot

Questions, bug reports, and feedback are welcome. You do not need a website account to contact us by email.

Contact support

Email support@catpressedenter.com. Include Crash Bot in your subject so we can identify the project.

Help us understand the problem

• Describe what you expected and what actually happened.
• Include the app or build version, device model, and operating system.
• List the steps that reproduce the issue, if you can.
• Attach a screenshot if useful, with private information removed.

Never send passwords, pairing credentials, access tokens, private conversations, or your personal media files.

For a development-build issue

Include where you obtained the build, whether the issue happens every time, and what you were doing before a crash. If relevant, describe the robot setup, instructions, tools, or in-game situation involved.

Sharing a design idea

Tell us what you were trying to do, what felt unclear or limiting, and how you expected it to work. The systems on the product page describe an evolving design.

Before attaching a report

Save files, crash reports, and logs may contain usernames or file paths. Review them before sending. If you are unsure what a file contains, describe the issue first and mention that a report is available.

Distinguish a concept from a prototype issue

The reconstructed-world artwork describes the intended visual direction. When reporting a prototype problem, attach a capture from your actual build and explain which machine, program or observation behaves incorrectly.

Include the mission seed and reproducible steps. A visual difference from the concept alone does not establish a broken feature.

Other questions and ideas

You can use the same address for setup questions, accessibility feedback, or suggestions. The project is still in development, so please describe the version you are using.

There is no public forum or web ticket form available yet. Email is the current support channel.